Who do I contact if I need to create or change my Teams in Obzervr Manager?

You will need to contact IM/OTSC. IM/OTSC can be reached at:

• 24/7 External Phone: [phone]
• 24/7 Internal Ext: 77 88 77

• 24/7 Email: [e-mail]

Minimum information that OTSC require when logging an incident via email:

• End User (Username / Account): (eg. @angloamerican or @obzervr.com)
• Best Email / Contact Number:
• Is this a Software or Hardware Incident Request? (Physical Hardware or Obzervr Issue)
• Location: (eg. Capcoal / Dawson / MNM / Grosvenor)
• Department & Supervisor:
• Application: (eg. Obzervr Capture / Obzervr Manager)
• Device Type: (eg. iOS /Android)
• Version: (eg: eg. 1.38.4.0)
• Description of Problem:
• Screenshots (*if possible):